Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kristy Urain

Kristy Urain

June 13, 2024

5  out of  5 rating by Kristy Urain
"I love my agent and his office personel Everyone is so friendly, helpful and attentive to our needs. We are glad to still have five star service after all these years. THANK YOU"
Profile photo of Dan Haynes

Dan Haynes

January 24, 2024

1  out of  5 rating by Dan Haynes
"Absolutely horrible service. Do not go to this State Farm office. Do not even deal with State Farm. Horrible insurance company. The Tim Rosene office cannot even handle the simplest changes in a timely manner and you will end up paying a much higher amount because the changes were never made. I ended up canceling my State Farm insurance. After 6 months the changes are still not made."
Profile photo of Dean Richard

Dean Richard

April 30, 2023

5  out of  5 rating by Dean Richard
"Tim Rosene and the Rosene Team of Constance and Trystan are always in top form and whenever I have a need (whether it be a form, a new policy or a claim) they are right there to help and guide. Quite Simply - they make insurance easy!"
Profile photo of Leesa Stevens

Leesa Stevens

April 20, 2023

5  out of  5 rating by Leesa Stevens
"We've been customers with Tim Rosene's State Farm Agency for over 20 years and they are OUTSTANDING. They're customer service is amazing. I wouldn't dream of using anyone else."
Profile photo of Melissa Krogh

Melissa Krogh

April 18, 2023

5  out of  5 rating by Melissa Krogh
"We have been using State Farm for several years and found the pricing to be very reasonable for everything we insure. Tim & Trystan have unbeatable customer service and have helped us through insuring several new vehicles, a new house and even flood insurance. They are very knowledgeable and always willing to provide solutions!"
Profile photo of Pat Campbell

Pat Campbell

April 18, 2023

5  out of  5 rating by Pat Campbell
"I have had State Farm Home Owners and Car Insurance for almost 40 years. When I purchased my home in Reno 14 years ago, I wanted to stay with State Farm. I asked a few folks who they would recommend and Tim Rosene’s name was mentioned a few times. I am grateful I chose him. 5 years ago, we had a few sections of fence blow down due to our high winds in Northwest Reno. Tim came through for us and helped us through the process of selecting a contractor. He is personable, professional and super friendly. His office staff is also very helpful and friendly— Trystan and Constance have helped me numerous times over the phone with my policies. I feel fortunate to be in such good hands."
Profile photo of Lizzie Rose

Lizzie Rose

March 22, 2022

5  out of  5 rating by Lizzie Rose
"I’ve been with this agency for awhile now and I am very happy. Trystan helps me and she is very kind and quick to respond. She makes everything very easy and straight forward. Thank you ! 😄 Easiest experience I’ve had so far regarding insurance."
Profile photo of Mike L.

Mike L.

June 6, 2021

5  out of  5 rating by Mike L.
"I've been with Tim for 32 years. Rarely have I had an issue. Excellent team, very responsive and professional."
Profile photo of DAN ROEHL


June 5, 2021

5  out of  5 rating by DAN ROEHL
"We have had multiple lines of insurance for many years with Tom Rosene and his staff. Constance could not possibly be more helpful and professional. They are simply the best!"
Profile photo of Karen Szachara

Karen Szachara

June 4, 2021

5  out of  5 rating by Karen Szachara
"I have been a client of Tim's for several years. He has always been very responsive and professional. Constance also works with Tim and she is wonderful to deal with. State Farm might not be the cheapest insurance but they sure pull through when you need them. Hassle Free!"
Profile photo of Ryan Cabanting

Ryan Cabanting

June 4, 2021

5  out of  5 rating by Ryan Cabanting
"Such amazing customer service! Can contact the the office with any questions and they treat you with respect and talk with you not down to you. They are beyond friendly and respond very quickly. Such a refreshing experience. Thank you to everyone in the office with an extra special “Thank you” to Constance!!! Don’t hesitate to hire them"
Profile photo of Stephen Sanders

Stephen Sanders

June 4, 2021

5  out of  5 rating by Stephen Sanders
"The team at Tim s office is so thorough, hard working, responsive and professional!! It’s a pleasure to work with the same great people year over year. I recommend Tim Rosene State Farm to anyone who asks me about insurance."
Profile photo of John K

John K

June 4, 2021

5  out of  5 rating by John K
"I have been a customer of Tim's for almost 20 years. He has always been helpful through the years with whatever we needed. Their customer service has always responded quickly and professionally. Constance has received phone calls and emails from us, and each time she responds addressing whatever we need. We have homeowners and several cars insured with Tim. They are second to none in my opinion!"
Profile photo of JD Mackey

JD Mackey

June 4, 2021

4  out of  5 rating by JD Mackey
"We have been Tim's customers for over 10 years. We've had auto, home, motorcycle and rental unit policies in that time. The service has been excellent throughout and superior to most of their competitors. Constance Powers, in particular has been terrific.. We would happily award 5 stars to Tim/State Farm except State Farm has not always been competitive on their pricing across their range of policies during these last couple of years. We continue to have two policies with them and would happily bring more back."
Profile photo of Reid Fletcher

Reid Fletcher

June 4, 2021

5  out of  5 rating by Reid Fletcher
"Tim and his team are top notch. Quick, informative, and personable. Wouldn’t consider any other provider in the area."
Profile photo of Jeffery Bell

Jeffery Bell

June 4, 2021

5  out of  5 rating by Jeffery Bell
"We have been clients of this agent for many years. Constance Turner has always been very responsive to our needs, and has handled our many questions and requests professionally and with a great attitude."
Profile photo of sean rilea

sean rilea

June 4, 2021

5  out of  5 rating by sean rilea
"My family and I have been using Tim Rosene - State Farm for 20 years. Our personal agent always returns my calls and emails within the hour and has gone to great lengths to accommodate my family over the years. A+ would recommend."
Profile photo of S Geff

S Geff

June 4, 2021

5  out of  5 rating by S Geff
"Tim, Constance and the rest of the team are just super. We have had our insurance with them for years. When we have questions or an issue they take care of it and follow up. They are a State Farm agent that you can count on! They are the best."
Profile photo of Lauro Aranda

Lauro Aranda

March 14, 2020

5  out of  5 rating by Lauro Aranda
"He is the best."
Profile photo of William Rather

William Rather

August 17, 2017

5  out of  5 rating by William Rather
"I recently moved to Reno from Seattle and began shopping for insurance coverage for my family. Usually this task daunts me as my history with insurance agents has been poor. However, as soon as I met Mr. Rosene I knew I was dealing with a different kind of insurance agent. He actually took the time to get to know my family and asks about them every time I call. Besides being an upstanding gentleman, he's also extremely knowledgeable in his field. He helped me pick out the perfect coverage for my truck and it didn't break my bank. Thanks for everything Tim!"